Terms of Service
Last Updated: August 10, 2025
Welcome, and thank you for your interest in Clura ("Clura," "we," or "us"), makers of the Clura software platform. These Terms of Service ("Terms") govern your access to and use of Clura's software, platform, APIs, Documentation, browser agents, and related tools, including the website www.clura.ai, and all related software made available by Clura to collect, clean, transform, and deliver structured data from websites and other public sources and to manage automated data extraction workflows (collectively, the "Service"). By using the Service, you agree to these Terms. Please also read our Privacy Policy, which explains how we collect, use, disclose, and process personal data. If you are using the Service as part of your work for a company or organization that has a Master Services Agreement ("MSA") with Clura, your use of the Service is governed by that MSA. If you are entering into these Terms on behalf of an entity, you represent that you have the legal authority to bind that entity.
1. Access and Use
1.1 Provision of Access
Clura provides a platform for automated website data collection (via browser agents), data transformation, enrichment, scheduling, storage, APIs, dashboards, and related features. Subject to your compliance with these Terms, Clura grants you a limited, non-exclusive, non-transferable right to access and use the Service as made available by Clura.
1.2 Content; Inputs and Outputs
You may provide inputs to the Service ("Inputs") — for example target URLs, scraping rules, selectors, credentials you are authorized to use, transformation scripts, or data mapping instructions — and receive outputs from the Service ("Outputs") such as scraped data, cleaned datasets, structured records, logs, and analytics (Inputs and Outputs are collectively "Content"). You retain ownership of the Inputs and Outputs you supply or generate, subject to the licenses you grant in these Terms. You represent and warrant you have all necessary rights, permissions and lawful bases to provide Inputs and to cause the Service to access any third-party websites or systems on your behalf.
1.3 Use of Content for Service Operations and Safety
We may use Content to provide the Service, operate and improve the Service (including improving internal features, security, debugging, and analytics), comply with applicable law, and enforce our terms and policies. Where we propose to use Content to train or improve machine-learning models beyond internal operations, we will obtain your explicit consent in advance. CLURA WILL NOT USE YOUR INPUTS OR OUTPUTS TO TRAIN OR IMPROVE THIRD-PARTY AI MODELS OR TO TRAIN CLURA’S PERSISTENT MODELS WITHOUT YOUR EXPLICIT AGREEMENT.
1.4 Limitations and Accuracy of Outputs
You acknowledge that Outputs are produced automatically and may be incomplete or inaccurate. Outputs may be similar to Outputs provided to other customers. You are responsible for verifying Outputs before relying on them in any commercial, compliance, or operational decision.
1.5 Responsible Use; Third-Party Sites and Laws
When using the Service to access third-party websites or systems, you are responsible for ensuring your use complies with all applicable laws, regulations, and the third party’s terms of service, robots.txt, or other site access policies.
1.6 Use Restrictions
- (a) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or structure of the Service;
- (b) modify, translate, create derivative works of, copy, rent, lease, or sell the Service;
- (c) remove proprietary notices;
- (d) use the Service or Outputs to train or derive a competing service;
- (e) probe, scan, or test the Service’s security;
- (f) harvest or extract Usage Data or other Clura data not provided to you;
- (g) use the Service to process regulated sensitive data without authorization;
- (h) perform activity that is fraudulent, unlawful, or harmful to others.
1.7 Beta and Early Access
From time to time, Clura may make Beta Services available (clearly designated as beta, pilot, evaluation or similar). Beta Services are for evaluation and not production use, may be unsupported, and provided "as-is."
1.8 Automation, Scheduling, and Agents
Where the Service runs automated agents on your behalf, you are responsible for configuring schedules, throttles, concurrency, and any credentials used. You are solely responsible for outcomes resulting from automated agents.
2. Eligibility
You must be the age of majority in your jurisdiction to use the Service.
3. Account Registration and Access
To access most features, you must register an account. You are responsible for activity under your account and must maintain the confidentiality of credentials and API keys.
4. Payment Terms
Paid features require fees as presented in the Service. Subscription billing, cancellation, and refund terms apply per Clura’s pricing page.
5. Ownership and Licenses
Clura retains all IP rights in the Service. You retain ownership of your Inputs and Outputs but grant Clura a limited license to use them as necessary to provide and operate the Service.
6. Third-Party Services and Sites
The Service may interact with third-party sites or integrations. You must comply with those sites’ terms and laws. Clura is not responsible for third-party content or policies.
7. Acceptable Use
You must not use the Service for unlawful purposes, unauthorized access, data theft, or to violate third-party rights.
8. Communications
We may send emails regarding your account or promotions. You can unsubscribe from promotional messages.
9. DMCA and Copyright Complaints
Contact hi@clura.ai for copyright concerns.
10. Modification of Terms
We may revise these Terms from time to time and will notify users of significant updates.
11. Termination
Either party may terminate access. Upon termination, Clura may delete your Content after notice.
12. Security and Data Retention
Clura uses industry-standard security measures. Users are responsible for safeguarding their credentials. Data deletion requests can be made via hi@clura.ai.
13. Indemnity
You agree to indemnify and hold harmless Clura and its affiliates from any claims arising from your use of the Service or violation of these Terms.
14. Disclaimer of Warranties
THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
15. Limitation of Liability
Clura’s total liability shall not exceed the greater of $100 or the fees paid in the prior six months.
16. Export Controls
You will comply with all applicable export and import laws.
17. Governing Law
These Terms are governed by the laws of India. Disputes shall be resolved in Bengaluru courts.
18. Miscellaneous
These Terms constitute the entire agreement between you and Clura. If any provision is invalid, the remainder remains in effect.
19. Contact Information
Email: hi@clura.ai
